Shipping policy

Shipping Policy

Last Updated: July 2026

At ParadaLuxe, we're committed to delivering your order as quickly and safely as possible. Below you'll find everything you need to know about our shipping process.

Order Processing

  • Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
  • Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times vary depending on your location:

  • United States: 5–10 business days
  • Canada: 6–11 business days
  • United Kingdom: 5–10 business days
  • Australia & New Zealand: 7–15 business days
  • Europe: 5–10 business days
  • Rest of the World: 10–15 business days

Please note that these are estimated delivery times and may vary due to customs clearance, weather conditions, or carrier delays.

Shipping Costs

We are pleased to offer FREE Standard Shipping on all orders, with no minimum purchase required.

There are no hidden shipping fees—the price you see at checkout is the final price you pay (excluding any applicable taxes or customs duties for international orders).

Our goal is to make shopping at ParadaLuxe simple, transparent, and hassle-free.

Order Tracking

Once your order has shipped, you'll receive an email with a tracking number so you can monitor your package's journey.

Please allow 24–72 hours for tracking information to become available after your order has been shipped.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

ParadaLuxe is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us as soon as possible, and we'll do our best to assist before your order ships.

Delayed Deliveries

While we strive to meet our estimated delivery times, delays can occasionally occur due to:

  • High shipping volumes
  • Customs inspections
  • Severe weather
  • Carrier disruptions
  • Public holidays

We appreciate your patience and understanding in these situations.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our customer support team within 7 days of the expected delivery date or receipt of the package.

We'll work with the shipping carrier to resolve the issue as quickly as possible.

International Orders

International customers may be responsible for customs duties, taxes, or import fees charged by their country's customs authorities. These charges are not included in the product or shipping price unless otherwise stated.

Contact Us

If you have any questions about your shipment, we're here to help.

ParadaLuxe
Website: paradaluxe.com
Email: support@paradaluxe.com

Thank you for shopping with ParadaLuxe. We appreciate your trust and look forward to serving you and your furry companion.